......Computing and the Internet for the Majority of the World
Participatory Design and Low Self-Efficacy Problems
How do we get user participation in design to work? One of the emerging
problems for ICTs-and-development projects is the low self-efficacy of user
populations.
At its bluntest, this means users blame themselves, not the ICT system, when
things go wrong; and so they don't provide useful feedback. (For more on this,
see blog entry at: http://ict4dblog.wordpress.com
But my evidence base is limited and I'd like to know - here or via blog comment
- whether there's evidence for this same issue in the community informatics
world.
To subscribe to the blog, visit: http://ict4dblog.wordpress.com/feed/
Thanks
Richard Heeks
Director, Centre for Development Informatics
University of Manchester, UK
http://www.manchester.ac.uk/cdi
problems for ICTs-and-development projects is the low self-efficacy of user
populations.
At its bluntest, this means users blame themselves, not the ICT system, when
things go wrong; and so they don't provide useful feedback. (For more on this,
see blog entry at: http://ict4dblog.wordpress.com
But my evidence base is limited and I'd like to know - here or via blog comment
- whether there's evidence for this same issue in the community informatics
world.
To subscribe to the blog, visit: http://ict4dblog.wordpress.com/feed/
Thanks
Richard Heeks
Director, Centre for Development Informatics
University of Manchester, UK
http://www.manchester.ac.uk/cdi
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